Customer Service
Here when you need us.
As the industry’s leading provider of secure communication software, we take direct responsibility for all service issues. We don’t outsource your support to a third party, and we adhere to best practices – in some instances, we’ve even established them.
Simply available.
We’re committed to helping you. Our experienced customer service representatives are available to assist you from 7 A.M. to 6 P.M. Central Standard Time, Monday through Friday.
When you contact us, please have your customer number ready, which you can find on your invoice or on your welcome letter.
Support for VisionShare Secure Exchange Software enterprise/server or desktop/workstation software customers
- Call 612.460.4310 or 888.460.4310
- E-mail support@visionshareinc.com
Support for VisionShare Secure Exchange Site Web portal customers
- Call 612.460.4387 or 877.460.4387
- E-mail portal.support@visionshareinc.com
- FAQs
Installation support for new and existing customers adding products or services
- Call 888.460.4336
- E-mail installations@visionshareinc.com
Simply connect with VisionShare.
Outstanding service is what we’re known for:
- We handle all our own customer service
- Our representatives are available from 7 A.M. to 6 P.M. Central Standard Time, Monday through Friday
- We also offer interactive support via Go-to-Assist
Simply stated.
Our customers value our service so much that we continue to retain more than 95 percent of our customers year after year.
Providers
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